Business challenge story
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Replacing an existing planning solution
One of the major challenges facing the telecommunications industry is price erosion in the marketplace. “We have to defend our market shares and prices are declining,” says Jan Frey, Product Owner TM1, Swisscom. Switzerland-based leading telecommunications company Swisscom is therefore continuously evaluating its operations and finding ways to improve its processes and cut costs.
The business had been using another solution for its planning and reporting, but it had some issues. “The real-time calculations in the models itself were too slow,” says Patrick Goetschi, Leading System Architect for Business Analytics, Swisscom. “In planning, there are driver-based calculations that you need to do on the fly. If you have several hundred users on your system and they’re all waiting while the system hangs, it’s a waste of time and it’s expensive.” Swisscom has a massive amount of data, so it needed a solution that could make these calculations faster.
Swisscom also wanted to find a way to simplify its management processes. Its existing reporting solution required manual copying and pasting from the system to Microsoft PowerPoint presentations, which was time-consuming and prevented the company from fully automating its reports.
Finally, Swisscom wanted to be able to integrate its intercompany planning into its planning solution. The company was using a third-party tool that wasn’t fully integrated into its planning application and created more reconciliation effort. The third-party tool was challenging to maintain, and it was difficult for business users to learn and use.
Swisscom needed a more flexible financial planning and reporting solution that would help it address all of these issues.
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Overview
Swisscom PC-Assistant is a Shareware software in the category Miscellaneous developed by Sutherland Global Services Inc.,.
The latest version of Swisscom PC-Assistant is currently unknown. It was initially added to our database on 07/08/2015.
Swisscom PC-Assistant runs on the following operating systems: Windows.
Swisscom PC-Assistant has not been rated by our users yet.
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