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If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update, or contact the device manufacturer. I’m Moli, your virtual agent. I can help with Moto phone issues. USB Drivers for Digi radios and modems: XBee, XTend, and XStream. Link to the current version of the Digi RF Driver Installer for all versions of Windows.

Sep 16, 2016

If your internet has begun to act up or not seem to work as well as it once did, you will naturally be looking for a cause. Before you begin browsing the latest Spectrum compatible modems, you need to ask yourself: when was the last time that you updated your modem’s drivers?

Modem drivers are essential in allowing the operatingsystem to work properly and, just as technology continually changes, you needto be sure that your modem’s drivers are keeping up with the times. Here’s howyou can update your modem drivers in Windows 10.

Whatis a Driver?

Let’s take a quick look at what a modem driver is. Amodem works by gathering data from your system and transmitting the data overtelephone lines, fiber optic cables, or cable lines in order to deliver thedata to another modem.

The driver itself is a piece of code that tells thedata transfer to happen. The information is coded in between modems and unencryptedat the receiving modem.

WhyUpdate Drivers?

Drivers need to be kept updated because of how much and how quickly technology changes. Drivers can include updates that correct any mishaps in code previously written, as well as helping keep your network safe from any new threats that could be headed your way. Updating your driver allows it to take in new information about any threats or malware that could be headed your way.

Updatingyour Modem Driver

In order to update your modem driver in Windows 10, tomake sure that is using the latest technology, you need to do the following:

1. Click on the Start button on the lowerleft-hand corner.
2. Scroll down to Settings and click on it.
3. Under settings, go to the Devices link.
4. Here you should see Phone/Modem options.
5. Select your modem and then the Drivertab.
6. Click on Update Driver Software
7. There should then be an update wizard tohelp walk you through the full updating process.

Alternatively, if you want to be certain that yourmodem has received all of its driver updates, you can go to the modem’s websiteand see what the latest update was and whether you already have it. You shouldalso reboot the computer in order to make sure the new driver has succeeded.

Troubleshooting

Once in a while, a modem driver might not be workingwell itself. If you downloaded a new driver, recently updated your operatingsystem, or if your driver isn’t working with new software provided by your ISP,then you might need to review your modem driver.

Sunplus Drivers

In the case that you just downloaded a new driver andit is not working correctly, the driver might have been corrupted or damagedduring the download, but it could also be an indication of malware on yourcomputer. In any of these cases, the safest course of action is to re-installthe modem driver. You can do that by following the steps that we listed outabove.

Sunplusmm Modems Drivers

When all else fails, it is time to contact themanufacturer for your modem and do some troubleshooting with their customer serviceas well. They should be able to walk through it with you and figure out what isreally going on.